Terms and Conditions
Age of Consent
By purchasing products from Loving Joy Limited you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, lovingjoy.com is not obliged to accept your order.
Orders made through lovingjoy.com are subject to acceptance and availability. Loving Joy Limited may choose at any time to cancel your order. No contract will officially exist between yourself and Loving Joy Limited until your parcel has been dispatched.
Loving Joy Limited provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.
Your credit card is charged in the name of Loving Joy Limited.
lovingjoy.com is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.
We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services, it is never sold or passed on without consent.
Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by e-mailing us or contacting us by phone.
Please note our Christmas Delivery Information for orders over the holiday period
Royal Mail Tracked 48 – £3.95 / 1 – 3 working days – FREE over £30
Royal Mail Tracked 24 – £4.95 – Usually a 24 hour delivery
Interlink Express 24 – Guaranteed Next Working Day – £5.95 / 1 working day – FREE over £60
Europe – Royal Mail Overseas Airmail / Other Courier – £10.00 / 3 – 7 Working Days – FREE over £100
UK Based Orders
Royal Mail Tracked 48 Delivery – Delivery usually within 1 to 3 days. However 10 working days should be allowed before contacting us if your order has not arrived (Royal Mail Terms & Conditions for Royal Mail Tracked)
Royal Mail Tracked 24 Delivery – Delivery is usually within 24 hours Monday to Friday – please allow up to 10 working days before contacting us. Please note that this is not a guaranteed delivery service.
Interlink Express 24 Guaranteed Next Working Day Service – Guaranteed to arrive Next Working Day Monday to Friday. (With this service you will receive an email and/or text with an estimated hour time slot for delivery. You will also be given the opportunity to re schedule your delivery to suit you!) Deliveries are normally between 9am – 6pm.
International Orders – International orders usually arrive within 3 to 7 working days.
PLEASE NOTE: that if you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 working days, depending on the destination. In case of adverse weather please check the Interlink and Royal Mail websites for possible delays.
Discount Offers & Voucher Codes
Loving Joy Limited has the right to end offers at any time. In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes can not be added together.
Waste Electrical Equipment (WEEE) Regulations
Waste Electrical Equipment (WEEE) Regulations state that all electrical equipment – including sex toys – must be disposed of at a designated electrical waste collection centre and not in your regular dustbin. When you buy an electrical item from us, we will dispose of your old one correctly for free.
All goods sold through this site are sold as ‘novelty goods.’ The vendor, Loving Joy Limited, cannot be held responsible for any injury caused by improper use.
Goods or packaging of goods may differ slightly to those displayed on the website.
Loving Joy Limited cannot be held responsible for errors or interruption on the website.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Loving Joy Limited.
Acceptance of Terms & Conditions
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.